Who Are We?
Our purpose is to support and encourage our people to be the difference in all we do and become. BIG ANT has been operating in recruitment since 2001, add in the combined experience of our team, we can demonstrate real knowledge and credibility in the Healthcare sector. We support Care Homes and Supported Living establishments in the region with experienced Healthcare Assistants and Nurses.
As a business we strive to break the mould of the orthodox employment agency, bringing personality to our service by loosening the shackles a little and being human. We fully understand the need to follow strict compliance in our industry, but they shouldn't stop us enjoying what we do, so the result is the real value we create in our relationship with you.
We care. It's embedded in our culture along with our values of positivity, pride and passion, which are the foundations of our business.
Our team includes colleagues with direct experience of working within the Healthcare sector, which ensures empathy is built into all that we do and supports our approach in identifying the best Healthcare Assistants and Nurses that suit each workplace environment.
You can build trust in us and have the confidence that we deliver what we promise. We keep things simple but that doesn't mean we don't deliver a comprehensively quality service. We reduce your recruitment frustrations by calling you back, updating you with honest feedback and following through with what we promise.
We remain dedicated to being human in our approach with technology supporting this rather than replacing it. With this in mind, all interviews are face to face, we talk through the various steps of our onboarding process so we can support in any way you need, we visit our customers to build understanding and relationships, we speak to our customers to take bookings and update progress and we pick up the phone to book our colleagues into temp assignments. These fundamental methods ensure we can honestly say we provide a personal service.
Our out of hours are not necessarily your "out of hours"! We appreciate our standard day doesn't necessarily align with yours, so we're committed to a seamless out of office hours service that supports your shift needs.
Supporting You as a candidate
We make the process to join us as simple and smooth as possible, and we're here to support youevery step of the way. Many of these can be condensed in terms of timescales in order for us toallocate you to shifts as soon as you want to start.
We do have key criterion to match the needs of our customers, and our first conversation willdiscuss your previous experience and skills to ensure we are able to help you. If you're a Nurse, please have your PIN ready at this stage.
We send you a link to complete a simple application form online, which you can do from the comfort of your own home. This will also include submitting your ID to ensure eligibility to work in the UK.
We organise a face-to-face interview (either online or in person), but don't be nervous, it's all very friendly but it gives us the time to discuss your experiences and skills in a little more detail, and to ensure the application form is completed fully to be compliant. It's also a perfect chance for you to ask any questions about our service.
Training, References and DBS
We will contact the references you've provided, and apply for your DBS. During this time, we will create you a log into our mandatory training units that you can complete online.
Once all the references, DBS and training has been completed, and you're ready to start, we introduce you to your Account Manager.
This is the perfect opportunity to show you how to use our Availability and Shift Allocation App and reiterate the way we do things at BIG ANT Healthcare. It's at this stage we will provide you a little Welcome Gift and include your uniform. Shifts that suit you Our aim is to ensure you secure the work / life balance you're seeking, as such, we look to understand your availability and will match you to the shifts that fit your needs. We provide you access to our simple to use App that helps let you know what shifts are available, and you can request those that you would like to accept. This can be from as little as one shift per week to a full week and can vary based on your circumstances and commitments.
We pay you for the shifts that you have worked, paid on a weekly basis a week in arrears. We offer competitive rates of pay and mileage that are regularly benchmarked to the marketplace. We simply ask you to submit your timesheet before the payroll every Monday, but we'll talk you through that when you start. You can also benefit from our Refer a Friend Scheme, as we're always looking for great HCA's and Nurses, we encourage you to spread the word about us.
We provide you with a smart uniform, complete with BIG ANT branding, so you can represent us with pride. The cost of the DBS check when you join us will be paid for in full. Access to wider training can be made available if you want to refresh or widen your skills for personal development.
Supporting you as a client
Ultimately, we provide you support with the right level of Healthcare Assistant, Senior Healthcare Assistant, Nurse or Support Worker at the time you need them. We assure you that our people are fully vetted through numerous steps before supporting you;
We do have key criterion to match the needs of our customers, and our first conversation will discuss their previous experience and skills to ensure we're able to help. At this point, we request a Nurse's PIN.
We use online application forms, that are simple to complete but cover all the main criteria we need to identify suitability and satisfy compliance requirements. We also request ID at this point to verify eligibility to work in the UK.
We organise a face-to-face interview (either online or in person), it's all very friendly but it gives us the time to discuss experiences and skills in depth and use case scenarios which helps demonstrate their knowledge and. understanding. Training, References and DBS We obtain full references provided, and apply for a full DBS. During this time, they will be asked to complete mandatory online training units to ensure their skills are up to date.
Once all the references, DBS and training has been completed, and they're ready to start, we introduce them to their appropriate Account Manager. It's like a friendly induction, reminding them of our, and your, expectations when on and off assignment. It's at this stage we will provide a little Welcome Gift and uniform.